Technical Helpdesk at iGATE Patni

<div dir="ltr" style="text-align: left;" trbidi="on"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"></span><br /> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Experience:</b> 0 - 4 Years</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Compensation: </b>Best in the industry</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Industry Type: </b>IT-Software/ Software Services</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Role: </b>Tech Support Engineer</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Functional Area: </b>IT-Other</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Education: </b>UG, PG</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Location: </b>Noida</span></div> <h2 style="font-size: 16px; line-height: 20px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; padding-bottom: 5px;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Job Profile:</span></h2> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">6 - 48 Months of Technical Support Experience (Desktop, Laptop, Technical Helpdesk, ISP support) </span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Candidates should be willing to work in complete night shifts and agree to sign 1 year service agreement with us.</span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Walk-In For Technical Voice Support:</b></span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Date- 20 September 2011- 23 September 2011 </b></span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Day- Tuesday-Friday Time- 2:00 PM- 5:00 PM </b></span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>VENUE-</b></span></div> <div style="background-color: #ffffe6; border-bottom-style: solid; border-bottom-width: 1px; border-left-style: solid; border-left-width: 1px; border-right-style: solid; border-right-width: 1px; border-top-style: solid; border-top-width: 1px; padding-bottom: 1px; padding-left: 4px; padding-right: 4px; padding-top: 1px;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>iGATE Patni<br />C -133 A Sector 2<br />NOIDA U.P. 201 301<br />Behind Fire Station Near SBI Bank<br />Nearest Metro Station: NOIDA Sector 15</b></span></div> <h2 style="font-size: 16px; line-height: 20px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; padding-bottom: 5px;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Job Description:</span></h2> <ul> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Troubleshooting experience for MS Office, Windows OS, Internet explorer, Outlook preferred</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Good understanding of Ticketing and Remote connect tools and Awareness of PC Hardware Environment, Printers</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Ability to handle continuous calls with excellent verbal and written communication skills</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Ability to diffuse volatile situations when distressed or irate customers call for support</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Able to categorize an incident correctly for call tracking and logging purposes.</span></li> <li><span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Willing to work in 24/7 environment</span></li> </ul> <h2 style="font-size: 16px; line-height: 20px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; padding-bottom: 5px;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Company Profile:</span></h2> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">iGATE Patni heralds the beginning of a new era by bringing together two companies iGATE and Patni. Between the two, we provide full-spectrum consulting, technology, business process and product engineering outsourcing services. In a crowded and intensely competitive marketplace for such offerings, we have built a reputation and core differentiating attribute around our unique Business Outcomes-based model. Armed with over three decades of IT Services experience and our distinctive philosophy of Accountable for Clients Business powered by the iTOPS (Integrated Technology and Operations) platform, our multi-location global organization consistently delivers effective solutions to over 350 Fortune 1000 clients.</span><br /> <h2 style="font-size: 16px; line-height: 20px; margin-bottom: 10px; margin-left: 0px; margin-right: 0px; margin-top: 10px; padding-bottom: 5px;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Contact:</span></h2> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Company Name : </b>iGATE Global Solutions <b><br />Executive Name:</b> HR</span><br /> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;"><b>Address:</b> Suchorita Dey</span><br /> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">iGATE Global Solutions</span><br /> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">C 133 A, Sector 2</span><br /> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">NOIDA,Uttar Pradesh,India 201301 <b><br />Telephone No.: </b><span class="skype_pnh_container" dir="ltr" style="background-attachment: scroll ! 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important; position: static ! important; right: auto ! important; table-layout: auto ! important; text-align: left ! important; text-decoration: none ! important; text-indent: 0px ! important; text-transform: none ! important; top: auto ! important; vertical-align: baseline ! important; white-space: nowrap ! important; width: 18px ! important; word-spacing: normal ! important; z-index: 0 ! important;"> </span> </span><span class="skype_pnh_textarea_span" style="background-attachment: scroll ! important; background-color: transparent ! important; background-image: url("chrome-extension://lifbcibllhkdhoafpjfnlhfpfgnpldfl/numbers_common_inactive_icon_set.gif") ! important; background-position: -125px 0px ! important; border-collapse: separate ! important; border-color: rgb(0, 0, 0) ! important; border-style: none ! important; border-width: 0px ! important; bottom: auto ! important; clear: none ! important; clip: auto ! important; color: #49535a; cursor: pointer ! important; direction: ltr ! important; display: inline ! important; float: none ! important; font-family: Tahoma,Arial,Helvetica,sans-serif; font-size: 11px ! important; font-style: normal ! important; font-weight: bold ! important; height: 14px ! important; left: auto ! important; letter-spacing: 0px ! important; line-height: 14px ! important; list-style: disc outside none ! important; margin: 0px ! important; overflow: hidden ! important; padding: 0px ! important; page-break-after: auto ! important; page-break-before: auto ! important; page-break-inside: auto ! important; position: static ! important; right: auto ! important; table-layout: auto ! important; text-align: left ! important; text-decoration: none ! important; text-indent: 0px ! important; text-transform: none ! important; top: auto ! important; vertical-align: baseline ! important; white-space: nowrap ! important; width: auto ! important; word-spacing: normal ! important; z-index: 0 ! important;"><span class="skype_pnh_text_span" style="background-attachment: scroll ! important; background-color: transparent ! important; background-image: url("chrome-extension://lifbcibllhkdhoafpjfnlhfpfgnpldfl/numbers_common_inactive_icon_set.gif") ! important; background-position: -125px 0px ! important; border-collapse: separate ! important; border-color: rgb(0, 0, 0) ! important; border-style: none ! important; border-width: 0px ! important; bottom: auto ! important; clear: none ! important; clip: auto ! important; color: #49535a; cursor: pointer ! important; direction: ltr ! important; display: inline ! important; float: none ! important; font-family: Tahoma,Arial,Helvetica,sans-serif; font-size: 11px ! important; font-style: normal ! important; font-weight: bold ! important; height: 14px ! important; left: auto ! important; letter-spacing: 0px ! important; line-height: 14px ! important; list-style: disc outside none ! important; margin: 0px ! important; overflow: hidden ! important; padding: 0px 0px 0px 5px ! important; page-break-after: auto ! important; page-break-before: auto ! important; page-break-inside: auto ! important; position: static ! important; right: auto ! important; table-layout: auto ! important; text-align: left ! important; text-decoration: none ! important; text-indent: 0px ! important; text-transform: none ! important; top: auto ! important; vertical-align: baseline ! important; white-space: nowrap ! important; width: auto ! important; word-spacing: normal ! important; z-index: 0 ! important;">91-120-2548520</span></span><span class="skype_pnh_right_span" style="background-attachment: scroll ! important; background-color: transparent ! important; background-image: url("chrome-extension://lifbcibllhkdhoafpjfnlhfpfgnpldfl/numbers_common_inactive_icon_set.gif") ! important; background-position: -62px 0px ! important; border-collapse: separate ! important; border-color: rgb(0, 0, 0) ! important; border-style: none ! important; border-width: 0px ! important; bottom: auto ! important; clear: none ! important; clip: auto ! important; color: #49535a; cursor: pointer ! important; direction: ltr ! important; display: inline ! important; float: none ! important; font-family: Tahoma,Arial,Helvetica,sans-serif; font-size: 11px ! important; font-style: normal ! important; font-weight: bold ! important; height: 14px ! important; left: auto ! important; letter-spacing: 0px ! important; line-height: 14px ! important; list-style: disc outside none ! important; margin: 0px ! important; overflow: hidden ! important; padding: 0px ! important; page-break-after: auto ! important; page-break-before: auto ! important; page-break-inside: auto ! important; position: static ! important; right: auto ! important; table-layout: auto ! important; text-align: left ! important; text-decoration: none ! important; text-indent: 0px ! important; text-transform: none ! important; top: auto ! important; vertical-align: baseline ! important; white-space: nowrap ! important; width: 15px ! important; word-spacing: normal ! important; z-index: 0 ! important;"> </span></span> </span> <b><br />Website: <a href="http://www.igatepatni.com/" style="color: #b61c1e; text-decoration: none;" target="_blank">http://www.igatepatni.com</a></b></span></div> <div style="margin-bottom: 0.5em; margin-top: 0.5em;"> <span class="Apple-style-span" style="background-color: white; font-family: Arial,Verdana,sans-serif; font-size: 13px; line-height: 16px;">Posted Date: 20.09.2011</span></div> </div>

Technical Helpdesk at iGATE Patni

Experience: 0 - 4 Years Compensation: Best in the industry Industry Type: IT-Software/ Software Services Role: Tech Support Engin...

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