Call Center Associate at Dell Services, Chennai

Experience: 0 - 3 Years

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(Non Technical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG, PG

Location: Chennai

Job Profile:

• Graduates/Diploma Holders with or without experience can apply
• Diploma Holders ( 10+3 or 12+2 ) can only apply
• BE/Btech graduates with less than 65% aggregate can apply only for Voice Process
• Bio Tech & Bio Medical Engineering Graduates do not have percentage limitations.
• Candidate Should be good in oral communication
• Candidate should be flexible to work in continuous night shifts
• 2011 Graduates can also apply

Job Description:

• Identify the outstanding claims with payers through the reports from clients
• Place calls with payers with regard to outstanding claims
• Document the details of the calls made to payers in VIMS and the client software
• Coordinate with the team leader in following the processes
• To follow Information Security Policy and Compliance requirements including regulatory compliances

Company Profile:

Dell Services is a global provider of innovative solutions and capabilities to clients worldwide. Dell has deep industry expertise and a portfolio of interrelated consulting, business processes, application, and infrastructure services, necessary to create innovative solutions that achieve and sustain measurable results. Dell Inc acquired Perot Systems in the month of October 2009, resulting in the Dell Services organization.

Pursuing excellence in everything we do is the very foundation of our company culture. We empower each of our associates to make decisions and take actions to ensure we are delivering the very best service we can to our clients.

Contact:

Company Name : Dell Services.
Executive Name: Siva Shankar R
Telephone No.: 32219575
Website: http://www.dell.com/services

Send Your Resume To :Siva_shankar_Singh[at]dell.com

Posted Date: 26.09.2011