Premium Domestic Process

Experience: 0 - 5 Years

Compensation : Rs.1,50,000 - 2,00,000/-

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG, PG

Location: Delhi/NCR, Ghaziabad, Noida

Job Profile:

• Fresher / Undergraduates
• Decent Verbal Communication
• Sound understanding of MS office
• Good Analytical Skills

Job Description:

• Handling customer queries and providing information as per defined standards.
• Effective redressal of all customer complaints and providing solutions.
• Educating customers about the product/service.
• Providing feedback to the team leaders about product and process and contribute to the improvement.
• Resolve customer queries within the assigned TAT.
• Adhere to the Login hrs & maintain the desired AHT Levels.

Walk-In : 19th September - 24th September, 2011 Time : 11:00 AM to 4:00 PM

Venue:

Granada Services Pvt Ltd(Ienergizer)
A-37, Sector-60
NOIDA,Uttar Pradesh, India 201301
Contact Name: Rupal Talwar
Contact Number: 0120-6688074

Company Profile:

iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc.

Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition.

Contact:

Company Name : Granada Services Pvt. Ltd. (Ienergizer)
Executive Name: Rupal Talwar
Telephone No.: 0120-6688074
Website: http://www.ienergizer.com

Send Your Resume To:rupal.talwar[at]ienergizer.com

Posted Date: 17.09.2011