Services Support Engineer at Ericsson India Pvt. Ltd.

Experience: 0 - 3 Years

Industry Type: Telcom/ISP

Role: Tech Support Engineer

Functional Area: Telecom Software

Education: UG, B.Sc, B.Tech/B.E., PG

Location: Gurgaon

Job Profile

• A Bachelor of Science in IT, telecom or equivalent, plus 0-3 years of telecommunications experience
• Experience with technical trouble shooting
• Good written and spoken English
• Candidate must have good GSM understanding.

You should also have following skills:

• Protocols: SS7 (CAP, INAP, TCP/IP)
• Prepaid Callflow description
• Operating System: UNIX, Solaris
• Database: ORACLE [8i/9i/10g], SQL
• Programming Languages: Unix Shell Scripting, PERL, JAVA
• Web Servers: WebLogic, Apache, Tomcat
• Web: JSP, Servlets, Java Script, HTML, XML

Job Description:

As services engineer - assessed, you will investigate, deliver restorations and produce solutions to customer service requests. You will investigate complex technical problems, trouble shoot systems that are in operation and if requested, participate in the remedy of systems in case of critical situations. You will travel domestic/internationally and work in different cultural environments.

Company Profile:

At Ericsson we are using innovation to empower people, business and society. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives and the world we live in, and are an essential part of a sustainable society.

Contact Details:

Company Name: Ericsson India Pvt. Ltd. 
Executive Name: HR
Website : http://www.ericsson.com