Technical Support Engineers at IBM Global Process Services (P) Ltd.

Experience: 0 - 1 Years

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(Technical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG, B.A, B.B.A, B.Com, B.Sc., BCA, PG

Location: Gurgaon, Noida

Job Description:

• Knowledge of MS Application, Operating systems, Network tools, System tools & Hardware will be preferred.
• Graduates preferred in IT stream or any graduates with technical courses like MCSE, MCSC, CCNA etc 
• Proficiency in Computers
• Good command over written & spoken English
• Should be willing to work in 24X7 environment
• It is a BPO vertical job wherein candidates will have to assisst customers over the phone.

Company Profile:

IBM Global Process Services (formerly IBM Daksh), is an integral part of the company’s Globally Integrated Enterprise model. The new name reflects IBM's position as a leading global provider of innovative business process services for clients seeking to cut costs, improve operation efficiency and take advantage of the opportunities in the global economy. We provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities. Our core expertise lies in Customer Relationship Management (CRM),Finance & Administration (F&A), Procurement & Supply Chain Outsourcing,Human Resources Outsourcing, and Industry-specific Back Office and Analytics services. Our network of delivery centers comprises offshore centers in India and Philippines and is further supported by IBM’s global delivery network of 50+ centers.

Contact Details:

Company Name: IBM Global Process Services (P) Ltd.
Executive Name: Vaishali Srivastav
Website: http://www.daksh.com

Send Your Resume To : vaishtav[at]dc.ibm.com

Posted Date: 05 Oct., 2011